Are you aware that up to 12% of shipments arrive late and you are giving away your money to shipping carriers?
Every day, hundreds of packages experience delays due to carriers, yet your small business absorbs the reputational and financial hit. Reviewing every single tracking code, cross-referencing it with the delivery terms signed in the contract, and filing a formal claim on each logistics provider's website requires hours of unsustainable manual labor. In the end, days go by and you lose thousands of euros in unclaimed compensation that simply stays in the pockets of multinational shipping companies.
The Trap of Templates and Manual Tracking
Relying on your administrative team to open tickets manually or using the carrier's basic dashboard is a losing battle. Shipping companies stealthily alter tracking statuses and report fake delivery failures to avoid penalties. Trying to audit this with spreadsheets or standard plugins is useless because they lack real-time connection to delivery databases. Conventional software only tracks the delay; it does not defend your money.
Our Solution: AI Operational Logistics Audit Agent
At LANZA ESTUDIO, we connect an intelligent agent directly to your billing platform or ERP to asynchronously monitor the real lifecycle of each shipment via webhooks and optimized API requests.
- Persistent tracking of hits: Extracts real-time information from multiple carriers via optimized server-side requests.
- Automated detection of deviations: Mathematically cross-references intake and delivery dates against the Service Level Agreement (SLA).
- Contextual dispute drafting: The LLM writes the technical claim attaching the historical order data without human intervention.
- Automated injection into portals: Submits requests directly to carrier APIs or dispute forms in a fully automated manner.
The Real Impact on Logistics Operations
- Net margin recovery: Ensures the refund of the logistics cost for delayed shipments predictably.
- Total savings in administrative hours: Your administrative team stops chasing tracking codes blindly day after day.
- Real performance metrics: Clean and objective data to forcefully negotiate rates for your next distribution contracts.