Do you lose more than half of your sales just when the customer is about to pay?
For a freelancer or a small online store, every visit costs money in advertising. Watching a customer add products to the cart and disappear at the last second is frustrating. Doubts about shipping, a confusing payment method, or simply a distraction destroy your profit margins, leaving you with stagnant stock and unprofitable marketing campaigns.
The trap of Automated Recovery Emails
Sending the classic "You forgot something in your cart" email is useless now because they end up in the spam or promotions folder. One-way communication via email is invisible to the modern consumer.
Our solution: WhatsApp AI Negotiation Agent
At LANZA ESTUDIO, we connect your WooCommerce or Shopify with a conversational Artificial Intelligence Bot through the official WhatsApp API. This assistant proactively contacts the customer a few minutes after abandonment, converses naturally to discover the reason for the drop-off, and offers real-time solutions to close the order.
- Immediate Conversational Interaction: The AI greets the customer by name directly on their mobile phone, amiably asking if they experienced any technical issues during checkout.
- Objection Resolution: If the user hesitates due to sizing, materials, or delivery times, the agent reads your catalog and responds instantly with technical precision.
- Dynamic Discounts and Urgency: The bot is trained to negotiate. It can offer a temporary free shipping coupon only if it detects that the transport cost was the reason for abandonment.
- Direct Payment Link: Once the doubt is resolved, the AI generates and sends a regenerated checkout link with the exact products to collect payment in one click.
The Real Impact on Your E-commerce
- Drastic increase in conversion: Turn up to 40% of lost carts into real revenue thanks to a 98% open rate on WhatsApp.
- 24/7 customer service without hiring staff: Your store negotiates and closes sales at dawn or on weekends, scaling your business without adding payroll.
- Guaranteed advertising profitability: Recover the investment of your social media ads by retaining those hot leads you previously considered lost.